3-5 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Feb 22, 2021
Just what I needed - it fits my 4-cup teapot, even though it’s wider and shorter than traditional teapots. It keeps the pot hot and looks stunning doing it! I’m drinking way more tea because of it 😊
Jan 27, 2021
Beautiful tea cozy, love it thank you
Jan 8, 2021
Lovely item, well crafted, a beautiful addition to my kitchen. Arrived well packaged and in a good delivery time. Very happy.
Sep 24, 2020
Delighted with my tea cosy which is beautifully handmade. Excellent service from Ruby. She has a range of quality merchandise and I will certainly be doing some Christmas shopping in the near future!
Sep 5, 2020
Beautiful product, very pleased and very helpful with delivery requirements